Louvro Lifetime Care

Louvro Lifetime Care Promise

At Louvro, we don’t just sell jewelry — we create pieces designed to last a lifetime.

That’s why every Louvro piece is protected under our Lifetime Care Promise.

✨ What Our Lifetime Care Includes

1. Complimentary Jewelry Inspection (Lifetime)

You may request a free jewelry inspection at any time.
Our team will assess your piece and advise on care, cleaning, or maintenance recommendations.

(Inspection is virtual via photo or in-person if applicable.)

2. Lifetime Cleaning Guidance

We provide lifetime professional cleaning guidance and care instructions to help you maintain the brilliance of your piece.

If your item requires professional cleaning or polishing, we offer it at a preferred client rate.

3. Structural Warranty (Manufacturing Defects Only)

If your piece experiences a manufacturing defect, we will repair or replace it at no cost.

This does not cover:

  • Accidental damage

  • Scratches from normal wear

  • Stone loss due to impact

  • Tarnishing due to chemicals or misuse

4. Exclusive Repair Service Access

As a Louvro client, you receive priority access to our repair network.

Repairs outside manufacturing defects are available at special reduced service pricing.

5. Stone Security Check

If you notice movement in your stones, contact us immediately.
We offer professional evaluation and secure tightening service at a preferred rate.

Important Details

Our Lifetime Care Promise:

• Applies to original purchaser only
• Is non-transferable
• Requires proof of purchase
• Does not include free replacements for lost stones or heavy damage
• Does not cover theft or loss

Louvro reserves the right to determine eligibility upon inspection.

Why This Works (Strategically)

What you are actually offering:

  • Advice (free)

  • Inspection (virtual = free)

  • Manufacturing defect coverage (low frequency)

  • Paid repairs at “preferred rate” (still profitable)

  • No expensive free re-plating, no free diamond replacement

But it sounds like:

✔ Luxury
✔ Confidence
✔ Long-term brand
✔ Premium positioning

If you want to level it up even more, we can rename it something more powerful like:

• Louvro Heritage Care
• Louvro Signature Lifetime Promise
• Louvro Forever Guarantee
• Louvro Maison Care Program

For high-end jewelry branding, I recommend:

“Louvro Signature Lifetime Care”

It sounds ultra premium.